Support

We're here to help. Get answers to common questions or reach out to our support team.

Get in Touch

Have a question or need help? Email our support team and we'll get back to you within 24 hours.

support@usetonen.com

Common Support Topics

Getting Started

Learn how to set up your account, navigate the app, and use your first script.

Using Scripts

Find, save, and customize scripts. Switch between tones and create your own.

Account & Billing

Manage your subscription, update payment details, or cancel your account.

Frequently Asked Questions

When can I use Tonen?

We're finishing the iOS app now. Join the early access list on our homepage and we'll invite you as soon as it's ready.

How much does it cost?

Tonen offers a 7-day free trial with full access. After that, it's £4.99/month. You can cancel any time in iOS Settings.

Will it work offline?

The Calm Kit and your saved content are available offline once downloaded. AI features (Perspective Helper and custom scripts) need an internet connection.

Is my data safe?

Yes. We store your data securely in the EU with strong access controls. We don't sell your data and we don't use ad trackers. See our Privacy Policy for full details.

How do I cancel my subscription?

You can cancel any time through iOS Settings → Subscriptions. You'll keep access until the end of your current billing period.